Shipping policy

DOMESTIC SHIPPING

• USPS 2-3 Priority Shipping: Usually 3-5 business days after an order is placed
• Orders that qualify for free ground shipping will be shipped via UPS Ground.  
• Transit times may increase due to shipping delays.
• Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.
• Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages. We offer ROUTE package protection at checkout, so if you package is stolen, lost or damaged, you are fully insured.  
• You should receive a shipping notification with tracking information once your order leaves our fulfillment center. 

IMPORTANT COVID-19 GUIDELINE: Due to Covid-19 there may be delays outside of our control. From time to time, we will conduct audit and sanitization in our warehouse to ensure safety for our fulfillment team. These activities may delay fulfillment by 1-2 business days. We thank you for your patience and understanding.